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February 25, 2007 at
02:29:05 PM
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Joined:
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12/01/2004
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1913
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Be sure and cancel your credit cards before you die. This is so priceless, and so easy to see happening, customer service being what it is today. A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been $0.00, now is somewhere around $60.00. A family member placed a call to Citibank:
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Family Member:"I am calling to tell you that she died in January."
Bank:"The account was never closed and the late fees and charges still apply."
Family Member: "Maybe, you should turn it over to collections."
Bank: "Since it is two months past due, it already has been."
Family Member: So, what will they do when they find out she is dead?"
Bank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"
Family Member: "Do you think God will be mad at her?"
Bank: "Excuse me?"
Family Member: "Did you just get what I was telling you -- the part about her being dead?"
Bank: "Sir, you'll have to speak to my supervisor."
Supervisor gets on the phone:
Family Member: "I'm calling to tell you, she died in January."
Bank: "The account was never closed and the late fees and charges still apply."
Family Member: "You mean you want to collect from her estate?"
Bank: (Stammer) "Are you her lawyer?"
Family Member: "No, I'm her great nephew." (Lawyer info given)
Bank: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)
After they get the fax:
Bank: "Our system just isn't setup for death. I don't know what more I can do to help."
Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."
Bank: "Well, the late fees and charges do still apply."
Family Member: "Would you like her new billing address?"
Bank: "That might help."
Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."
Bank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead people on your planet?"
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February 25, 2007 at
04:33:15 PM
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Joined:
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11/30/2004
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1995
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6 - 8 times a year my girlfriend gets a credit card application in the mail, addressed to and made out to her late husband. He has been dead for 13 years!
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February 25, 2007 at
07:26:16 PM
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10/03/2005
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45
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Reply to:
Posted By: oswald on February 25 2007 at 04:33:15 PM
6 - 8 times a year my girlfriend gets a credit card application in the mail, addressed to and made out to her late husband. He has been dead for 13 years!
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are you kidding?? thats unreal!
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February 25, 2007 at
09:02:35 PM
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Joined:
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11/30/2004
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1995
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Nope, not kidding. She shows them to me before she shreds them. Addressed to him only, her name does not appear anywhere.
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February 26, 2007 at
06:23:50 AM
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Joined:
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11/30/2004
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1461
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I know an older lady who used the names of her cats when filling out online forms. Yup...she gets credit cards addressed to "Bootsie Smith" and "Diddles Jones"
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February 26, 2007 at
07:05:42 AM
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Joined:
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11/26/2004
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3334
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I need to try that!
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